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QA Supervisor

Date: Aug 27, 2021

Location: Wausau, WI, US, 54401

Company: Great Lakes Cheese

Job Overview

The QA Supervisor is the primary back-up to the QA Manager and will directly supervise and coordinate the activities within the lab to ensure the quality of product is consistent with Company expectations and customer requirements.

Job Responsibilities

• Oversee raw material, in process, finished goods and environmental sampling and sample preparation for testing. 
• Implement and perform internal plant audits. 
• Maintain and perform product recall procedures (coordinate product recalls). 
• Oversee production lab operations (testing raw material, work-in-process, finished products). 
• Review compliance of milk screening for antibiotics and DMC as per state regulations. 
• Report out of limits results to QA manager. 
• Oversee documentation of production records. 
• Evaluate and release product (whey and cheese per customer spec). 
• Assist with regulatory, plant inspections, regulatory sampling, and documentation. 
• Oversee milk receiving lab including compliance and all licensing of new employees. 
• Support the execution of the Food Safety Plan. 
• Conduct HACCP training for operators performing CCP responsibilities. 
• Complete routine and reoccurring customer questionnaires and documentation requests to include documentation for export orders. 
• Review and disposition product returns. 
• Support the QA Manager in complaint investigations and follow-up. 
• Track and trend items concerning product holds, CCP/QCP deviations, finished product inspections, sanitation documentation and product retains for the shelf-life programs. 
• Review of CofA’s to include random incoming raw material inspection/testing for the CofA accuracy. 
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures. 
• All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program. 
• Other responsibilities as assigned by the manager. 

Required Education and Experience

• Bachelor’s degree in Quality or related field or commensurate experience. 
• 1 year of lab management experience or more. 
• In depth understanding of chemical and physical processes relating to cheese and packaging quality.   
• Ability to make sound, independent decisions based on functional expertise and experience.   
• Ability to administer a proactive management approach.  
• Ability to provide leadership, support, communication and direction to lab technicians, as well as other personnel.   
• Ability to handle multiple tasks, troubleshoot and problem solve beyond the routine issues.   
• Specialized SQF training. 
• Availability to work after normal working hours. 

Preferred Education and Experience

• 3 years of management experience or more.  
• SAP experience.  
• Experience with Dairy, Cheese, and Aseptic Technique. 
• Proficient in Microsoft Office. 
• Ability to analyze and trend both internal and external data.

Working Conditions

• Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.
• Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying.
• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.
• Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees F.
• Work is performed in a lab setting.

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Affirmative Action Employer

Nearest Major Market: Wausau