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Food Safety & Quality Assurance Supervisor

Date: Oct 7, 2021

Location: Wausau, WI, US, 54401

Company: Great Lakes Cheese

Job Overview

The Food Safety and Quality Assurance Supervisor is the primary back-up to the FSQA Manager and will directly supervise and coordinate the activities within the lab to ensure the quality of product is consistent with Company expectations and customer requirements.

Job Responsibilities

  • Support the FSQA department in the efforts to ensure raw materials and packaged products meet GLC and customer specifications  
  • Develop, implement, review and maintain programs that support food safety fundamentals in cooperation with plant FSQA Manager
  • Facilitate the effective implementation and maintenance of quality audit programs including SQF, Identity preserved and customer specific audits.
  • Facilitate investigations and support corrective and preventive actions related to the food safety and quality programs
  • Coordinate and respond to customer concerns related to food safety and product quality 
  • Communicate with cross-functional plant teams on FSQA projects, audit results and corrective actions
  • Facilitate and support training of all organization personnel to drive competency in execution of functions affecting product legality, safety and customer specifications 
  • Communicate with plant and corporate FSQA on supplier concerns to resolve and mitigate problems
  • Facilitate internal audits of all plant areas for food safety and GMP compliance
  • Support sanitation programs to drive plant cleanliness and adequate documentation
  • Function as direct supervisor of the hourly FSQA team members and evaluate their performance for continuous improvement   
  • Observe and evaluate laboratory and operational processes to drive continuous improvement on issues relating to the food safety and quality programs 
  • Coordinate and participate in FSQA mock exercises such as Mock Trace/Recall and Mock Intruder
  • Facilitate and support product sampling and shelf life product retention program
  • Motivate and lead by example
  • All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.              
  • All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program
  • Other responsibilities as assigned by plant and corporate leadership
  • Maintain company confidentiality 

Required Education and Experience

  • Bachelor’s degree in Food Science or related field, or commensurate experience.      
  • 2 years of Quality supervision experience or more. 
  • 2 years of lab experience or more. 
  • In depth understanding of chemical and physical processes relating to cheese and packaging quality.   
  • Ability to make sound, independent decisions based on functional expertise and experience.   
  • Ability to administer a proactive management approach.  
  • Ability to provide leadership, support, communication and direction to lab technicians, as well as other personnel.   
  • Ability to handle multiple tasks, troubleshoot and problem solve beyond the routine issues.   
  • Proficient in Microsoft Office. 
  • Able to work in the US without corporate sponsorship.

Preferred Education and Experience

  • Experience with thermal processing and/or industrial pasteurization.
  • Bachelor’s degree in Food Science or Related Science Degree. 
  • SAP experience. 
  • SQF certified.  
  • PCQI Certified.
  • HACCP Certification.

Working Conditions

• Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.
• Ability to frequently handle material from floor-to-waist, waist-to-shoulder and pushing/pulling/carrying.
• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.
• Repetitive work in a fast-paced production environment with average temperature of 50-60 degrees F.
• Work is performed in a lab setting.

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Affirmative Action Employer


Nearest Major Market: Wausau