Quality Rework

Job Overview

The Quality Rework Specialist is responsible for processing all returns, all retains, and any damaged product.

Job Responsibilities

• Facilitate SAP transactions, including: Hold and release pallet tags, Cycle count tags, Separate pallets and tags for orders applied by GLC production scheduler.
• Safely operate forklift, including: Get product samples ready to be sent, Track and stage rework, Track and release product holds, Set-up pallets of product for employee cheese sale.
• Process and coordinate the dispersal and product disposition of all returns.
• Process all rework through MES.
• Disperse cheese from the aging and hold report(s) and damaged cheese from shipping dock.
• Identify and communicate operational and shipping alerts when there is a discrepancy.
• Enter all returns and cooler damaged product into access data bank for trending.
• Assist with product retain reviews. 
• Participate on the mock product recall team.   
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
• All GLC employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.  
• Other responsibilities as assigned by the manager. 

Required Education and Experience

• Associate’s degree in a business or a technical field and/or 4 years experience or more in a lab or quality setting.  
• Basic understanding of chemical and physical processes relating to cheese and packaging quality.    
• Experience in SAP or other ERP system.
• Proficient in Microsoft Office.  
• Ability to Operator Powered Industrial Trucks (forklifts).
• Ability to make decisions based on standard practices.   
• Ability to handle multiple tasks, troubleshoot and problem solve.   

Preferred Education and Experience

• Bachelor’s degree in food technology or related science degree.

Working Conditions

EEOC & Disclaimer