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Regulatory, Compliance, and Technical Services Specialist

Date: Apr 5, 2021

Location: Hiram, OH, US, 44234-1806

Company: Great Lakes Cheese

Job Overview

The Specialist of Regulatory, Compliance, and Technical Services is responsible for maintaining product, label, claims, compliance, and packaging.

Responsibility includes cross-functional collaboration in the operational application of product development, delivery, services, and solutions within the company, and as the liaison for customer projects and relationships.

Job Responsibilities

  • Ensure compliance by design of all ingredients, product formulas, specifications and product labels. 
  • Functional expert in claims compliance e.g. free-from (i.e. dairy free), Facts Up Front, Natural, Age-related or Organic, Halal, Kosher, Non-GMO, GFCO, Vegan, etc. 
  • Collaborate with and provide regulatory support to cross-functional partners during innovation, renovation and customer driven projects. 
  • Maintain customer relationships as it relates to regulations, claims, and product compliance communication. 
  • Actively collaborate with subject matter experts throughout the broader Food Safety, Quality, & Risk Management network to ensure a cohesive, unified approach.
  • Leads the technical onboarding of ingredients, products and services. 
  • Maintain product technical data in customer portal systems. 
  • Support any regulatory initiative, including the creation, development, and maintenance of technical ingredient / nutritional specification, data libraries, portals, and archives.
  • Evaluate current team and cross-functional workflows and actively contribute to continuous improvement and process optimization initiatives. 
  • Contribute effectively to the foundation of the Regulatory team by maintaining compliance tools, policies, and procedures. 
  • Monitor the regulatory environment, domestically and internationally, to assess impact on products and business.
  • Participate in and contribute to product evaluation and customer sensory programs. 
  • Up to 25% travel or more based on business needs
  • GLC employees are expected to perform any assignment or job task according to company safety policies and procedures.
  • GLC employees are responsible to ensure products are produced in a manner that exceeds the food safety, quality and value expectation of our customers / consumers.
  • All GLC employees adhere to company Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
  • Other responsibilities as assigned by the manager.

Required Education and Experience

  • Bachelor’s Degree in Food Science, Nutrition, Biology or a related field.
  • Minimum of 1 year regulatory, quality assurance, or project management experience
  • Proficient in MS Office
  • Ability to work in the US without sponsorship. 

Preferred Education and Experience

  • Master’s Degree in Food Science, Nutrition, or a related field
  • 3+ years regulatory experience in a food environment. 
  • 3+ years project management experience. 
  • Food science system experience such as: SAP, TraceGains, and Nutritional and Compliance Software experience.
  • Energetic, creative, positive and independent thinker with high level of integrity. 
  • Strong communication skills.
  • Ability to handle multiple tasks, troubleshoot and problem solve beyond routine issues.

Working Conditions

• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.
• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.
• Work is mainly performed in an office setting, with some time spent in a manufacturing environment

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Affirmative Action Employer