Regulatory, Compliance, and Technical Services Specialist

Job Overview

The Specialist of Regulatory, Compliance, and Technical Services is responsible for executing product, label, claims, and packaging compliance tasks.

Job Responsibilities

Regulatory Compliance (Food, Packaging & Labeling)
•    Basic understanding of FDA/CFIA/USDA, labeling rules, dairy standards, and packaging compliance.
•    Review and approve product labels, artwork, and packaging claims to ensure full compliance with ingredient declarations, nutrition facts, allergen statements, and country-of-origin requirements. 
•    Prepare regulatory documentation including product specifications, statements of compliance, technical data sheets, and certificates for both domestic and export business. 
•    Monitor domestic and international regulatory changes affecting cheese, dairy ingredients, and food packaging materials.
•    Collaborate with and provide regulatory support to cross-functional partners during innovation, renovation and customer driven projects. 

Technical Services & Product Support
•    Support customer relationships as related to regulations, claims, and product compliance communication. 
•    Provide technical and compliance support related to finished product attributes by way of customer portals and customer/consumer inquiries.
•    Assist in supplier raw material qualification, including reviewing supplier certifications and material compliance documents.  
•    Actively collaborate with subject matter experts throughout the broader Food Safety, Quality, & Risk Management network to ensure a cohesive, unified approach.
•    Support any regulatory initiative, including the creation, development, and maintenance of technical ingredient / nutritional specification, data libraries, portals, and archives.
•    Actively contribute to continuous improvement and process optimization initiatives.

Documentation & Quality Systems
•    Contribute effectively to the foundation of the Regulatory team by maintaining compliance tools, policies, and procedures. 

Training & Cross-Functional Leadership
•    Support cross-functional project teams for regulatory updates, packaging transitions, and technical troubleshooting.
•    Working knowledge; follows established procedures, receives training; may help peers. 
•    GLC employees are expected to perform any assignment or job task according to company safety policies and procedures.
•    GLC employees are responsible to ensure products are produced in a manner that exceeds the food safety, quality and value expectation of our customers / consumers.
•    All GLC employees adhere to company Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
•    Other responsibilities as assigned by the manager.

Required Education and Experience

•    Bachelor’s Degree in Food Science, Nutrition, or Biology 
•    Energetic, creative, positive and independent thinker with high level of integrity. 
•    Skilled in data analysis, specifications management, packaging/labeling validation, and system optimization.
•    Excellent written and verbal communication skills. 
•    High attention to detail and strong organizational skills. 
•    Ability to manage multiple projects in a fast-paced environment. 
•    Proficient in MS Office, product life cycle management, compliance and regulatory software solutions such as Genesis and SAP.
•    Ability to travel up 25%. 
•    Ability to work in the US without sponsorship. 

Preferred Education and Experience

•    1-2 years of direct regulatory experience in the food industry, with exposure to food manufacturing operations.

Working Conditions

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